1. Introduction

This Exchange Policy governs all transactions conducted on the Sewa Exchange platform. By using the platform, users agree to comply with these terms and conditions.

2. User Eligibility

Only registered and verified users are permitted to participate

Users must provide accurate and up-to-date information

Sewa Exchange reserves the right to suspend or terminate accounts for false or misleading data

3. Listings & Content

All listings must be truthful, clear, and complete

Users are responsible for the accuracy of descriptions, images, and details

Illegal, harmful, or prohibited items/services are strictly forbidden

4. Exchange Agreement

Exchanges must be mutually agreed upon by both parties

Once confirmed, the agreement becomes binding

Users must fulfill their commitments as agreed

5. Wallet & Credits

Platform credits (if applicable) can be used for transactions

Credits hold no cash value outside the platform

Misuse, fraud, or manipulation of credits will result in penalties

6. Delivery & Fulfillment

Users are responsible for delivery, pickup, or service execution

Timely completion is expected from both parties

Any delays must be communicated promptly

7. Dispute Resolution

Users may raise disputes through the platform

Sewa Exchange will review and resolve disputes fairly

The platform’s decision shall be final and binding

8. Cancellation Policy

Exchanges may be canceled before confirmation

Post-confirmation cancellations require mutual consent

Repeated cancellations may result in account limitations

9. Prohibited Conduct

Users must not:

Engage in fraudulent or deceptive practices

Harass, abuse, or exploit other users

Attempt to bypass the platform system

10. Enforcement & Penalties

Violations may result in:

Warnings or temporary suspension

Permanent account termination

Loss of credits or access privileges

11. Amendments

Sewa Exchange reserves the right to modify this policy at any time. Continued use of the platform implies acceptance of updated terms.