Sewa Exchange Payments Policy

The Payments Policy governs all cash and wallet-based transactions within the Sewa Exchange platform, ensuring security, transparency, and accountability for all users.

1. Payment Methods

Wallet Transactions: All platform-approved payments must be conducted through the Sewa Exchange wallet system.

Cash Transactions: Cash payments are allowed where supported but must follow platform guidelines.

Users are encouraged to avoid unverified or risky payment practices.

2. Wallet Account

Verified users are assigned a digital wallet for storing platform credits.

Wallet balance can be used for exchanging goods, services, or skills.

Wallet balance cannot be converted to cash unless explicitly allowed.

Users are responsible for keeping login credentials secure and reporting any suspicious activity.

3. Admin-Controlled Transactions

Cash or wallet transactions may be monitored or held by the platform to ensure commitments are fulfilled.

Admin reserves the right to verify, adjust, or manage transactions when necessary.

Unauthorized or off-platform payments are not the responsibility of Sewa Exchange.

4. Adding & Receiving Credits

Credits are earned through successful exchanges or assigned by admins.

Unauthorized methods of adding credits are strictly prohibited.

Admin may adjust balances to maintain fairness and integrity of the system.

5. Transaction Confirmation

Both parties must confirm completion of each transaction on the platform.

Transactions are valid only after proper confirmation.

Failure to confirm may delay dispute resolution or support.

6. Refunds & Disputes

Refunds are allowed in cases of failed transactions, mutual cancellations, or verified disputes.

Users must provide evidence when raising disputes.

Admin has full authority to review and approve or reject refund requests.

7. Safety Guidelines

Conduct cash exchanges in safe, public locations whenever possible.

Prefer platform-tracked transactions for improved security.

Avoid sharing unnecessary personal or financial details.

8. Fraud & Misuse

Any fraudulent activity, fake payment claims, or manipulation of wallet balances is strictly prohibited.

Violations may result in account suspension or permanent ban.

Users are encouraged to report suspicious behavior immediately.

9. Account Suspension & Limitations

Wallet or payment access may be restricted during investigations of policy violations.

Pending balances may be held until resolution.

Platform liability applies only to transactions conducted within approved processes.

10. Prohibited Activities

Fake payment confirmations

Using unauthorized intermediaries

Bypassing platform safeguards

Any other activity compromising transaction integrity

11. Policy Updates

Sewa Exchange reserves the right to modify this Payments Policy at any time.

Continued use of the platform indicates acceptance of updated rules.

🤝 Purpose:
To ensure all cash and wallet transactions are safe, transparent, and trustworthy, minimizing risk for both users while maintaining the integrity of Sewa Exchange.